Life doesn’t always wait for a convenient moment to become difficult.
Stress at work, financial worries, relationship challenges, caring responsibilities or bereavement can affect anyone. And when personal pressures begin to spill into work, they can influence wellbeing, focus and performance.
The scale of the challenge is significant. The UK’s Health and Safety Executive estimates that 964,000 workers experienced work-related stress, depression or anxiety in 2024/25, resulting in 22.1 million working days lost.
Read the HSE’s 2025 work-related stress statistics
But supporting people shouldn’t simply mean responding once someone reaches crisis point.
The CIPD’s latest wellbeing guidance recommends a prevention-based and holistic approach, including access to counselling, Employee Assistance Programmes and occupational health support where possible.
Read CIPD’s Wellbeing at Work guidance
That’s where an effective EAP can make a meaningful difference.
Shoorah’s Employee Assistance Programme gives employees and their families access to confidential professional support 24/7, 365 days a year, covering counselling, financial and debt concerns, legal guidance, critical incidents, addiction, caring responsibilities and more.
And support isn’t limited to a helpline.
Depending on the package, employees can access telephone, video or face-to-face counselling, while more complex cases can receive dedicated case management.
There’s also support between the difficult moments. Through the Shoorah App and digital resources, employees can access wellbeing tools, personalised guidance, resilience resources and AI signposting, helping make support more proactive and accessible.
Because wellbeing isn’t just about having somewhere to turn when things become overwhelming.
It’s about making sure people know support is there before they get to that point.
