When you’re battling addiction whether it’s to alcohol, sugar, drugs, gambling, or anything in between asking for help can feel like the hardest part. That’s why Shoorah’s Addiction Helpline is designed to make support feel immediate, personal, and judgement-free. No clinical waiting rooms. No long forms. Just real people and practical help, right when you need it.
One Tap. Real Support.
Accessing the Addiction Helpline through Shoorah couldn’t be easier. Inside the app, users are just one tap away from confidential, compassionate help. Whether you prefer to speak to someone via voice, video, or even text chat, the choice is yours. We’ve built flexibility into the experience so that you can connect in a way that feels safest and most natural to you.
Our PEAP network includes addiction specialists who are trained not just in clinical expertise, but in empathy. They won’t bombard you with jargon or pressure. Instead, they’ll listen, assess where you are emotionally and practically, and guide you toward a path that feels achievable.
Personalised, Not Prescriptive
Shoorah isn’t a one-size-fits-all wellness app and our addiction support reflects that. When you reach out via the helpline, it’s not just a conversation. It’s the beginning of a carefully tailored journey.
Our science-backed self-assessments, available within the app, track your stress levels, mood shifts, resilience, and more. Based on your results, you’ll receive personalised feedback and support options, including helpline recommendations, follow-up calls, or signposting to our expert PEAP therapists for deeper intervention.
This means you’re not only getting help in the moment you’re being supported with a bigger picture approach to recovery.
Support That Stays With You
Addiction recovery isn’t linear. There are good days, bad days, and days where you just need someone to remind you why you started. That’s why the Shoorah app lets you check in daily not just with a helpline call, but through journaling, gratitude logs, guided meditations, and even light mental resets through our Cleanse tool.
Every time you engage with the app, you earn WellPoints, our in-app rewards that can be redeemed for discounts on therapy sessions or wellness products. It’s our way of encouraging consistency, recognising effort, and helping you reinvest in your wellbeing.
A Safe Space for Every Story
The Addiction Helpline is completely confidential. There’s no shame, no judgement, and no need to have it all figured out before you call. Whether you’re ready to commit to change, or just need to speak to someone because today feels tough Shoorah is here.
Our goal is to meet you exactly where you are and walk with you through each step of your journey. No scripts. No assumptions. Just human-first care in a digital space built for healing.
